Privacy Policy

Effective Date: January 4, 2025

At Flextsopic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with our services. By using our website, you agree to the terms of this policy.

1. Information We Collect
When you visit Flextsopic, we collect certain information to enhance your shopping experience and improve our services. This may include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses, and payment details provided during the checkout process.
  • Non-Personal Identification Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

2. How We Use Your Information
We use the information collected for the following purposes:

  • Order Processing: To complete your purchase, process payments, and ship your products.
  • Customer Support: To assist with inquiries, returns, and exchanges.
  • Marketing: To send promotional offers, product updates, and newsletters (only if you’ve opted in).
  • Website Improvement: To analyze and improve the performance of our website, enhance user experience, and personalize content.

3. How We Protect Your Information
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure encryption methods and following industry best practices to maintain the safety of your data.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers, such as shipping partners and payment processors, who assist in fulfilling your order. All third-party service providers are required to handle your data securely and in accordance with applicable privacy laws.

5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and serve personalized content. You can adjust your browser settings to refuse cookies, but please note that some features of our website may not function properly without them.

6. Your Data Protection Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us at info@flextsopic.com.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” Please review this policy periodically for any updates.

By continuing to use our website, you consent to the practices outlined in this Privacy Policy.

For any questions or concerns regarding our privacy practices, please contact us at info@flextsopic.com.